When reviewing an Idea Submission, Qlik assesses Qlik Community interest, potential value for customers and partners, and the strategic fit within Qlik’s product portfolio.

Before submitting an idea, do a search. If there is an existing idea, add your support by “liking” it. Our Unified Search Capability provides a better experience for this - you can now search the entire community and see any relevant ideas, support questions, AND posts about that topic. If there is not an existing idea, click on the “Suggest an idea” button. Enter a title and then click the “Check Title” button (to do another search). If there are no similar ideas, click on the “Continue and post” button to submit your idea. 

Please review these submission guidelines prior to submitting your idea, to ensure that your idea meets the requirements.

NOTE:  The Ideas board is not a place to post bugs or support issues. Contact Qlik Support (support.qlik.com) or post in appropriate Community boards if you have an issue with Qlik software. All bug and support issues reported in the Ideas board will be declined.

Eligibility

Qlik Customers, Partners, Luminaries and Employees may submit, vote and comment on Ideas. All other Qlik Community users can view Ideas. Click here to register if you do not have a Qlik Account. You will see the "Suggest an Idea" button if you are eligible to submit ideas.

If you do not see this button, please ensure that you are logged into Qlik Community with an ID that is linked to a Qlik Customer, Partner, or Luminary account. Contact Qlik Support (support.qlik.com) if you need assistance.

A Qlik account is not required for viewing Ideas.

Submission Guidelines

The more we know about your idea, the more accurate we can be when reviewing your idea. Be sure to include what your idea is, who it is for, and the motivation behind the idea. Please include the following when posting your idea:

• One idea per post please.
• A brief description of the idea
• The value proposition for the idea
• The target audience (user role) for the idea
• How does this idea help the user?
• Additional context to help in the review process
• Labels are required when submitting an idea. While the user interface allows for multiple labels, be sure to add one, and only one, label to your idea.

Labels and Tags

Labels

Labels are required when submitting an idea. Be sure to add one, and only one, label to your idea. We use the labels to route ideas to the appropriate product managers. When there are multiple labels on an idea, the review process is slowed down. Here is a list of the current labels and their intended usage.

Tags

Tags are used to provide additional context and grouping for your ideas. You, and other Qlik Community users, can quickly filter ideas using tags. Tags are not required when submitting a post, but it is a good idea to add them. You can add multiple tags to your idea.

Open ideas - Open ideas are available for all community members to comment and vote upon. The community can help prioritize the idea via comments and voting.

• New - All ideas begin in this status.
• Collecting Feedback - The idea has passed initial Qlik reviews and is available for community feedback (comments and voting). This idea is not on the roadmap or in development but may still be considered and welcomes additional feedback & use cases from users.
• On Roadmap - The idea is on the roadmap for development and delivery. Note: Though this is planned for release, no commitment is made to deliver the requested functionality by the Qlik development team.
• Delivered ideas - Delivered ideas are locked for voting. Partially delivered ideas may remain open for comments and may be moved to an Open status at Qlik's discretion.
• Delivered - The idea has been delivered and is Generally Available in a product release. Check the idea comments for details on the release version.

Closed ideas - Closed ideas are locked for voting. Some closed ideas may remain open for comments and may be moved to an Open status at Qlik's discretion.

• Archived - The idea was in a "Not Planned" status for 18 months or we did not receive enough user feedback within the year of the open request. 
• Declined - The idea is not being considered for product development. See the idea comments for additional information.

Summary

Once your idea has been submitted, it can go through many statuses and updates as part of the review. Here is an overview of the Product Management review process and the life cycle of an idea.

New Ideas

• All ideas start in an “Open – New” status and will receive an initial review against the submission guidelines.
• Ideas that do not meet the submission criteria will be sent back to the submitter for an update. Ideas that are not updated within 30 days will be archived.
• Ideas that meet the submission criteria will receive a Product Management review within six to eight weeks of Idea submission. Ideas that have been reviewed by Product Management will change from an “Open – New” status to another status.
• Eligible Qlik Community members may vote and comment on the new Ideas.

Existing Ideas

• Product Management also reviews the existing ideas every 10 weeks
  • Open “Hot Ideas” and “Top Ideas” are reviewed for a strategic fit every planning cycle.
  • The “Open – On Roadmap” and “Open – In Development” ideas are reviewed every product release cycle.
• Product Management updates and documents statuses as necessary.
• Eligible Qlik Community members may vote and comment on the new Ideas.

If you are new to  the Qlik Community or are just looking for a How-To, below is a directory with direct links to some helpful articles: 

• How to login to the Qlik Community
• How to change your username
• How to view and update your profile
• How to stop receiving emails from the Qlik Community
• How to post a question
• Subscribing in the Qlik Community
• How to update your notification settings
• How to sign up for the Community Digest: What you May Have Missed!
• How to send a private message to Community members
• How to upload an avatar
• How to set your preferred time zone
• How to select your preferred language
• How to open a Support Case from Qlik Community 
• How to Use the Partner Area of Qlik Community
• Ideation Guidelines: Getting started with Ideation 
• Ideation Guidelines: How to Submit an Idea 
• Ideation Guidelines: Status Definitions
• Ideation Guidelines: The Review Process

Also, check out the Help page.

Table of Contents

• Now available: Ideation app embedded in Qlik Community
• Live April 26th: Ideation portal
• Ideation Dashboard
• Portal features
• Coming Soon: Access the Ideation Portal from Qlik Cloud
• Troubleshooting
• About these changes
• Migration FAQ (Frequently Asked Questions)
• Get Involved

I’m excited to share with you a few key changes that have been released for Ideation which will hopefully improve our user experience, our efficiency with reviewing, and the scalability of our process.   

Now available: Ideation app embedded in Qlik Community 

Try out the new Ideation app today on the Ideation Dashboard. You can use Qlik Sense search and filters to find relevant ideas that impact your work, and vote or comment on top ideas, new ideas, or trending ideas. You can even drill down by ideas you submitted, see an overview of everything you have commented on, voted, or submitted, or track certain product labels and tags. You can also use the second sheet to track roadmap and deliveries and find linked enablement material. 

This app is now embedded in the Ideation page on Qlik Community and available to all existing Ideation users. This app was created based off an Ideation request and enhanced based off of requests like these to provide enhanced filtering and adjustments to the top ideas.  

Live April 26th: Ideation portal 

Launched in late April, Ideation now has its own portal. Check out the images and the linked demo to see an example of how to Submit an Idea and how to browse the portal. 

The Ideation pages on community will still be the place to go for all things Ideation and houses the Ideation app, which fills highly requested needs in search & filtering. To submit an idea, you still click the “submit an idea” card on Community, but you will now be opening our Ideation portal to type your idea subject, description, and product label.  You can submit for yourself or ask your Qlik representative to submit on behalf of you and your company. 

Ideation Dashboard

The Ideation portal has a new dashboard you can use to browse ideas, in addition to the app. The dashboard will show you all ideas you have submitted or subscribed to and will allow you to narrow down by product label and status, which was requested here in Ideation. You can then browse other similar ideas and vote or prioritize each one. 

Portal features

You can now use these priority bars to indicate to Qlik product management how high of a priority this idea is to your company.  This is in addition to voting for the ideas. 

You can also use the Releases and What's Coming tabs to view recently delivered ideas, ideas on roadmap, or ideas in development. When you add a vote, you are automatically subscribed to the idea, and can receive an alert or email when the status is changed.   

Coming Soon: Access the Ideation Portal from Qlik Cloud

In addition to accessing the portal from Qlik Community, if you are a Qlik Cloud customer, in Q2 you will now have another, even simpler method of submitting and viewing ideas. Navigate to the Resource Center in your Qlik Cloud top bar, open Qlik Ideation, and start typing your idea. Submit your request without ever leaving your Cloud tenant, and simply close the menu to continue working, or open the portal in another window.  

Troubleshooting

If you see the following page when opening an Idea, this is an error! Please read below:

Users do not need to login to Ideation - the should be automatically authenticated to the portal from their Qlik Community account. This is done through the Suggest and Browse page . If you see the page above, it means you were not correctly authenticated. Please ensure that your pop-up blocker is not blocking things on this page (check the right side of your URL bar after clicking to review this).

Follow these steps to authenticate:

1. Close the page above

2. Open the Suggest and Browse page

3. Click "Suggest features" in the top right card

This will open up the portal dashboard. Now, you are authenticated, and will be able to browse using the app on the Suggest and Browse page, using the idea links, or using the portal dashboard. 

About these changes

With this migration, we aim to offer an enhanced user experience for submitting ideas, browsing open ideas, and keeping track of the requests that matter to you. But, it also represents a big step for Qlik Product Management towards the goal of better scaling our feedback process and integrating with our internal systems. Our success as a customer-driven company is based on your success and you have a voice, so make sure that voice is heard! 

Migration FAQ (Frequently Asked Questions)

Will my idea be moved over to the new system? 

All open ideas will be moved over to the ideation portal, and will allow for continued commenting, liking, and status updates. The new post will have a link to the old post if you want to browse the comments further. Closed and delivered idea posts will still be accessible from the Qlik Sense app. 

Will I be able to find my idea in the new system? 

You should automatically be subscribed to all ideas that you submitted, voted on, or commented on. If not, please contact Meghann MacDonald with your community username and an idea post. You will not be able to edit the body or title of the migrated posts ,so please also contact us if you would like to make changes. Any new ideas you post will automatically be under your name and editable. 

Where are my comments? 

Comments will be moved over for top and trending ideas and accessible via link on smaller ideas. This does not impact the review and engagement at all – both the Internal and External apps still count all the comments from both systems.  

Why can’t I see Ideation in my Cloud Resource Center? 

Ideation is being rolled out to tenant admins and top users of Qlik Cloud first, as well as anyone who opts in. If you would like it turned on for you, check your administrator announcements module. If you are not an administrator, send Meghann a message to opt in.  

How does this improve Ideation’s experience? 

The app addresses many of the gaps that Ideators have been asking to fill, primarily in the ability to see an overview of their ideas and the ability to use multiple filters to find and track ideas. It will also significantly improve the search function, which will allow users to find the existing idea rather than submitting a duplicate. Lastly, the voting capability offers another layer of feedback to share with Product management.  

How does this improve Ideation review process? 

The new system has enhanced management capabilities to help merge duplicate ideas into 1, provide automated and integrated responses with information on each status change, and better coordinate the requests with their linked R&D work. Our goal is to allow product managers more time to review and prioritize the feedback and less time sifting through duplicates, incorrect labels, and more. It also allows for integration with our Salesforce and Jira instances to provide transparency and automation.  

Get Involved

If you are active in Ideation and/or Qlik Cloud and are interested in getting access to these features early, please get in contact by sending Meghann a message. The EAP for the dashboard is open as of April 11th and we would love your feedback and testing.

About Qlik

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private SaaS company, Qlik offers an Active Intelligence platform, delivering end-to-end, real-time data integration and analytics cloud solutions to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik does business in more than 100 countries and serves over 50,000 customers around the world.

qlik.com