waiting for proxy settings from local repository

[pauljohansson]

Hi,

After re-creating certificates proxy log states;

"Qlik Certificates found, waiting for proxy settings from local repository"

any ideas on how to proceed?

thanks in advance,

br

Paul

[Chip_Matejowsky]

Hi @pauljohansson,

Is that the extent of the logging? Is there no other information past this line?

Best Regards

[pauljohansson]

Proxy Audit - 

2 15.5.1.0 20230227T160726.853+0000 eastwood-booztx-com e5808e07-c540-4d2b-bd42-42a2d206f10e Command=Install certificate;Result=0;ResultText=Success 0 0 0 INTERNAL sa_proxy 0 Not available Certificate Not available Proxy Not available Not available Install certificate 0 Qlik Certificates found, waiting for proxy settings from local repository 02ecab8971f2c8680e2f6ad41455cf71ace92076

Proxy System - 

750 15.5.1.0 20230227T163528.298+0000 ERROR eastwood-booztx-com 2abe0565-1471-435e-9693-ee5d08d4f832 Command=Open connection;Result=-2146233079;ResultText=Error: Unable to connect to the remote server 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Open connection -2146233079 Web exception when contacting service uri https://localhost:4242/ 2abe0565-1471-435e-9693-ee5d08d4f832

751 15.5.1.0 20230227T163528.298+0000 ERROR eastwood-booztx-com 3748cba9-844a-4697-8f55-c288e78f19a9 Command=Configure proxy;Result=-2146233079;ResultText=Error: Unable to connect to the remote server 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Configure proxy -2146233079 Could not contact local repository to retrieve proxy service settings 3748cba9-844a-4697-8f55-c288e78f19a9

Proxy Trace -(system) - 

808 20230227T163717.111+0000 ERROR eastwood-booztx-com System.Proxy.Proxy.Communication.Rest.ProxyRestClient 12 9ccb3e87-7b75-4af1-bc25-2c4d80ca8661 EASTWOOD-BOOZTX\qlik When contacting https://localhost:4242/ No connection could be made because the target machine actively refused it 127.0.0.1:4242↵↓Unable to connect to the remote server at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)↵↓ at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)↵↓ at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)↵↓ at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)↵↓ at Qlik.Sense.Common.Communication.REST.Client.WebClientEx.GetWebResponse(WebRequest request, IAsyncResult result)↵↓ at System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result) 9ccb3e87-7b75-4af1-bc25-2c4d80ca8661

809 20230227T163717.111+0000 WARN eastwood-booztx-com System.Proxy.Proxy.Settings.SettingsHandler 9 9e16122b-984a-45c2-9578-8d778a41bdb8 EASTWOOD-BOOZTX\qlik Could not contact local repository to retrieve proxy service settings No connection could be made because the target machine actively refused it 127.0.0.1:4242↵↓Unable to connect to the remote server at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)↵↓ at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)↵↓ at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)↵↓ at Proxy.Communication.Rest.ProxyRestClient.CallSync[TR](String restCommand, RESTMethod method, Object jsonObject, IDictionary`2 additionalHeaders)↵↓ at Proxy.Communication.Rest.QrsRestClient.GetLocalProxyService()↵↓ at Proxy.Settings.SettingsHandler.TryRetrieveSettingsFor[T](Func`1 call, String resourceName) 9e16122b-984a-45c2-9578-8d778a41bdb8

[Benoit_C · Accepted solution]

Hello @pauljohansson,

If logs are saying "Qlik Certificates found, waiting for proxy settings from local repository"

Then I suggest to check the Repository system logs and check what it is saying.

Regards,

Benoit

[Albert_Candelario]

Hello @pauljohansson ,

Or the message says:

0 Qlik Certificates found

I think we need to see the log with the information on delimited properly to understand such properly.

Cheers,

Albert

[pauljohansson]

Hej @Benoit_C 

thanks for a quick relpy, after a server reboot, it suddenly work.

br

Paul

[pauljohansson · Accepted solution]

Hej @Albert_Candelario 

thanks for the quick reply.

After a server reboot (no other changes) Im able to access QMC,

br

Paul

[Benoit_C]

Hi @pauljohansson,

Thanks to get back to us with the solution. Glad it's now working!

Have a nice day.

Regards,

Benoit

[Albert_Candelario]

Excellent, thanks for letting us know!

[Yakub_Banoth]

what if it doesn't work even after rebooting the servers and services.

We are causing same issue and we are seeing same content in the logs as well