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paul_scotchford
Specialist
Specialist

Touch based Laptops


Hi

Has anyone experienced issues with laptops that are touch based e.g. Dell Latitudes , using Chrome or Firefox ?

Types of issues experienced are Scroll bars not working, selections not responding.

I'm interested to hear your experiences and also those out there using other branded laptops that have touch screens.

Many thanks

Paul

3 Replies
ngulliver
Partner - Specialist III
Partner - Specialist III

Hi, Paul.

The issues I have experienced with touch screens are similar to those encountered when using iPads (there are iPad Best practices information on Qlik Community).

Typically issues I have come across which is not an exhaustive list include:

Decide on portrait or landscape mode - don't vary as this is annoying.

Make sure everything fits on the page available to avoid scrolling.

Mouse-over chart functionality doesn't work.

Scroll bars may also not work properly depending on the device but if they do, make them chunky for users with fat fingers . This may apply to other features as users easily despair of icons and actions are not easy to navigate by touch.

Cheers,

Neil

paul_scotchford
Specialist
Specialist
Author

Thanks Neil, these are issues that are specifically with Dell Touch Lap tops, QV app is fine using IE, just fails with chrome and Firefox on these laptops.

No issues running the Apps from any Browser on PC desktops and non touch based laptops.

As for iPads, no issues there as we only have Safari on the iPads and also use the QV iPad app to run our

dashboards.

korsikov
Partner - Specialist III
Partner - Specialist III

if I open demo app in Qlik Demo with Google Chrome have in menu bar button "Switch touch / mouse mode" Nout with win 8.1

But in my work noutbook with windows 7 sp1 and my server SR9 it's not work.

how do I add this functionality?