Performance degradation after installing KB5000822 or later on Windows Server 2019

[gmazzoni73]

Hello,

we have Qlikview clients 12.0 on Windows Server 2019. after installing March cumulative update (KB5000822) Qlikview started using great amount of CPU and IO. April cumulative update won't fix.

We see that 12.3 clients or later don't show this effects, but we are currently unable to upgrade our systems without working on our reports.

Is there a fix for this problem?

[Lucas_Gatling · Accepted solution]

Unfortunately, there is no workaround for 12.0 as it is no longer supported. So your options are either to un-install that particular Windows update or to upgrade your QlikView client to 12.3 or higher. I would recommend the latter for long term purposes. In the short term if it's an option it would be best to un-install that Windows update.

Thanks,

Lucas

[Chip_Matejowsky]

Hi @gmazzoni73,

Also note that version 12.30 (November 2018) is rapidly approaching its end of life for support, ending in two days on April 30, 2021.  Review Qlik Support article Qlik Sense, QlikView, and NPrinting End of Support Date to help you choose a version which will be supported for longer.  

Best Regards