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jjfabian
Partner - Creator III
Partner - Creator III

Session Log - Cal Type "None"

Hi everyone,

can somebody please explain to me, what the cal type none is.

I have some entries in my session log file, these cal types then get displayed in my QlikView System Monitor. I reckon there should be only named and document cals in use in my case.

Regards and thanks in advance,

Jakob

6 Replies
sudeepkm
Specialist III
Specialist III

QlikView server sets the Exit Reason as "Killed because Named User Cal was needed from another client" for such incidents (CAL type as None). I read from some other thread that these scenarios can be avoided by enabling "Allow dynamic CAL assignment" in QEMC under System Tab > Licenses > CALs settings.

leocvaz
Contributor III
Contributor III

None is when no license was allocated for any reason. The reason is on the Exit Reason column. When you have insufficient documents_cals and the user try to open the document, a row is created in the session_log file with the Cal Type None and exit Reason 'Socket closed by client'.

umartareen
Creator II
Creator II

Hi,

I have an issue where even Named Cal users are appearing in this category, that is when

Session Cal Type = none and Exit Reason = Socket closed by client. Could you please explain why this is ?

Also, how do we know about those sessions that were locked out due to unavailability of session cals only ?

bbt

Regards

Bill_Britt
Former Employee
Former Employee

HI,

The "Exit Reason = Socket closed by client" means the  connection wasn't closed by QVS for timeout or for CAL userage.

On the other issue you should see that in the QVS event logs.

300    Error    CAL usage: Access denied for user "SR2\USER1". The server is currently out of SESSION CALs

Bill

Bill - Principal Technical Support Engineer at Qlik
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umartareen
Creator II
Creator II

Got it, thank you Bill !

Regards

umartareen
Creator II
Creator II

Hi Bill,

How can we find out only those lockouts, that have been caused due to Session cals ?

Regards