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urgent: Accesspoint is opening in cromebrowser but not in IE

urgent: Accesspoint is opening in cromebrowser but not in IE

Thanks

Ranjith

6 Replies
quwok
Creator III
Creator III

That's a little bit sparse on detail for people to work on, you'll need to provide some more information, such as

- what version of IE are you using?

- if AccessPoint is not showing, what is showing?

- are there any error messages?

- Did it used to work?

- What have you tried so far?

Not applicable
Author

no user is able to access from IE-.10.0.9

1.it says service Unavailable

2. ERROR:HTTP Error 503. The service is unavailable.

3. I never seen such situtation where Accesspoint is working fine on chrome browser but not on IE.

Thanks

quwok
Creator III
Creator III

503 is a very generic error message, but since you said it works in Chrome, I would suspect that it could be the proxy settings in your IE.

Not applicable
Author

now it is working for me but not to all users....This is getting weired.

Thanks

mithilesh17
Partner - Creator II
Partner - Creator II

Hi,

weird behavior. ask your business users to clear browser cache n cookies.

HTH.

Regards,

Not applicable
Author

couple of users restarted the system and few users restarted the browser.. thats working fine...