QlikView Management Service Initialization

[#1]

Management Service starts and then stops immediately. Upon checking found error with permissions to temp folder

Error Message

12:21:21.6823479       Warning            Creating Performance Counter Category failed. Exception: Cannot create or delete the Performance Category 'C:\temp\tmp66A.tmp' because access is denied.

12:21:21.6853482       Warning            Setup of Performance Counters failed. Exception: Cannot create or delete the Performance Category 'C:\temp\tmp66A.tmp' because access is denied.

12:21:21.6863483       Information       QlikView Management Service Initialization failed, service stopped. Reason: Cannot create or delete the Performance Category 'C:\temp\tmp66A.tmp' because access is denied.

[oknotsen]

Can you make sure the QService (or QVservice or whatever you called the local administrator account that runs your QV services) account has read and write permission to that folder?

[#3]

Created an Local ID and member of Administrator Group.

Qlikview is installed using this ID and all services are runing under this ID.

Even the same ID has Full permissions Temp folder. Manually able to create and delete files.

Thanks..

[oknotsen]

Is that the same local ID that is running the QlikView services?

If so, double check if that account is also added to the QlikView Administrator Group.

[#5]

Yes. Same ID is running Qlikview Services

Yes the ID part of Qlikview Administrator Group.

Read few articles and as per them registry permissions to be granted : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\<category name>\Performance

[#6]

Upon checking Event Viewer.. below mentioned are some of the error logs

Error 1026, .Net Runtime

----------------------------------------------------------------

Application: QVManagementService.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.UnauthorizedAccessException

Stack:

at QMS.MainLoop.Run(System.Object)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

at System.Threading.ThreadHelper.ThreadStart(System.Object)

Event 1000, Application Error

---------------------------------------------------------------------

Faulting application name: QVManagementService.exe, version: 11.20.12451.0, time stamp: 0x53a30c3f

Faulting module name: KERNELBASE.dll, version: 6.1.7600.17135, time stamp: 0x506dc8c8

Exception code: 0xe0434352

Fault offset: 0x000000000000a77d

Faulting process id: 0x2a50

Faulting application start time: 0x01d0686274687228

Faulting application path: F:\Program Files\Qlikview\Management Service\QVManagementService.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: b302ef18-d455-11e4-9dd6-e61f13e4506f

Error 3009, Loadref

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Installing the performance counter strings for service QlikView Management Service (QlikView Management Service) failed. The first DWORD in the Data section contains the error code.

Suspecting issue might be with .net Framework. So will try to reinstall .netframework 4.0.

Appreciate if someone can provide few inputs.