Apps not available for some users on Access Point

[rustyfishbones]

Hi All,

I have 5 Named Users, at the moment all users can log onto Access Point directly with their credentials.

However, only 3 of the users can see the available App, I believe I have them set up the same, so I am not sure why the Apps are not available.

I have stopped and restarted the Qlikview services, but still no joy.

Has anyone seen this happen? Can you point me in the right direction

Regards

[maxgro]

different authorization to the doc?

[rustyfishbones]

no different authorization to the doc

[ramoncova06]

do you have section access enabled ?

if so did someone with a higher sections access (Admin) saved the document without doing a reload ?

[jaimeaguilar · Accepted solution]

Hi,

it may be a windows issue, check that all users have reading permissions over the folder that contains your application,

regards

[danieloberbilli]

Did you look up the users in the QMC > Users > Groups  might be that they are not in the necessary Access-group to the server/app/directory

[Anonymous]

that's the first thing I would do too but the poster did not mention if he is using AD or DMS.

Also sometimes it takes 2 reloads for some reason - i noticed that before

[rustyfishbones]

Hi Jamie,

This was the issue, or at least I think it was, I gave permissions to the new users for the App folders.

But it did not work until I done a restart of the server, the Apps are now Visible

I have a different issue now as I get this message when trying to open the App in Access Point

Acess Denied: The Server (QVS) has no USER CAL for your account