Qlikview Management Console

[KenAdams]

Hi All,

We are using Qlikview 12.7 and on QMC, in orange  ribbon we are getting "Support For the product is going to expired" does that mean after that date, QDS won't work if we don't renew the licence or does that mean we won't receive support from Vendor, please let me know if anyone knows about it or have detailed information.

Thank...

[Chip_Matejowsky · Accepted solution]

Hi @KenAdams,

Open QMC > System > Licenses > QlikView Server > QlikView Server License to see the LEF currently configured with the environment. Check the PRODUCTLEVEL; 10 provision and note the date at the end. Is this date upcoming soon? If yes, that is likely the cause of the orange banner in the QMC and would refer to the "support to" date, meaning you wouldn't receive support assistance past this date since the license would be past due.

Use the Qlik Manual LEF Checker to enter your license and output the LEF to see if there is a LEF with a newer "support to" date available for you to enter within the QMC. If there is, you can use the "Update License From Server" button.

Best Regards