Problem with kerberos authentication

[peterwh]

Hello,

I've tried to activate kerberos in our QlikView-Environment. I used this documentation: https://community.qlik.com/t5/Official-Support-Articles/Kerberos-support-using-QlikView-Webserver/ta... 

I changed the config.xml and "setspn" was executed. But if I try to open the AccessPoint I get "Login failed". I've used Edge und Firefox and both show the same error message.

Does anyone have an idea what could be wrong? Which log-files could be relevant (unfortunately I didn't find one that shows me more details)?

I know I ask where unspecific, but I didn't find a startingpoint yet for further investigation.

Our server are Windows 2016 and we're using QlikView May 2023SR1.

Kind regards

Peter

[Chip_Matejowsky]

Hi @peterwh,

See if you can reproduce issue while recording a .HAR file as described in article Save network web traffic (HAR/XML file) and console logs from the browser's developer tools. It may help in determining what the issue is.

Best Regards 

[peterwh]

Hello,

thanks for your answer. Due to my current workload I couldn't test it. If I have new insights I will post them.

Kind regards

Peter