New install of QlikView not prompting for recovery

[dawgfather]

I recently replaced my laptop and installed QlikView the same way I did a few years ago - same version and even tried newer versions.

Normally I'd try to open one of my old files and I'd be prompted with a "recovery" option. When I look in the Help data, it shows 4 "PE recoveries remaining" - confirming that I have not used any...but I never get the prompt that I even have the recovery option. I get a "failed to load".

Does anyone have any idea how to "force" a recovery? I have tried uninstalling, cleaning up the registry, copying my AppData/Roaming/QlikTech from older computer, the ApplicationRescue and ScriptRescue and loading with /nodata...all those options for all the posts I have found but still no luck.

Can anyone help?

[Bill_Britt · Accepted solution]

HI,

You will need to have a license at this point to recover the file.