Exporting to Excel - Total Rows Showing as Dashes

[seanpotter]

Hi all.

I'm looking for some help. Some of our users are experiencing an issue where by when they export a pivot table, the total rows for collapsible columns show as dashes instead of the format that is applied in QlikView. Please see the examples attached.

This is happening to random users who have Internet Explorer 11 installed, QV Plugin November 17 SR1 and with a mixture of MS2010 and 2013. It is also happening on our developing server. However, my own work computer is the same as above and is exporting fine.

I have tried the following:

Exported without the plugin (Ajax Client)

Exported within Chrome.

Uninstalled, restarted and reinstalled the plugin.

Cleared IE cache and cookies.

Removed last document state.

Any ideas would be much appreciated.

[Miguel_Angel_Baeyens]

Good to know, if this happens. Thanks for sharing!

[seanpotter]

No problem at all, thanks for trying to help .