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marcjleesmith
Partner - Contributor
Partner - Contributor

Lost Qlik ID, Username and Email

Hello,

I'm looking for an email point of contact at Qlikview that can assist...

My company use Qlikview for reporting.  We are currently undergoing an assessment for Cyber Essentials +, which requires us to remove access to the internet from our Qlikview server and instead install the licence locally.

To do this I'm following the below guide:

https://community.qlik.com/t5/Official-Support-Articles/How-to-request-a-control-number-and-LEF/ta-p...

My challenge is that the team that initially set up our account/service have long since left the business and so we don't know the QlikID, password or even email address associated with the service.  I need to resolve that - but am unsure how. 

Can anybody assist, please? 

Labels (1)
1 Reply
Frank_S
Support
Support

Hello there.

Please use this article to help you start a Qlik Customer Support case.

 

https://community.qlik.com/t5/Video-Transcripts/Transcript-Opening-a-Support-Case-from-the-Qlik-Comm...

 

Kind regards...

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