error NP connection "The specified identity can open the document" .

[febridwi]

Hi All,

I'm running on NP project. I installed NP package on server1 while Qlikview Server package already exist on server2. All of NP installation is done, and I followed the best practice. But when I tried to create connection with source: QlikView ; Type: server the I 'Run verification', there any red cross on "The specified identity can open the document". 

I checked the windows user account between servic NP & QV are different. And I also checked windows security windows account on  QV server is already alocated.

Does any have idea? Please advice. I already log a case to support Qlik but doesn't answer yet.

Regards,

Febri.

[Frank_S]

Hi 

The NP service domain user account must be able to able to open the QVW.

To test this you should log on as the NP service account and do File>Open in server.

If you cannot see the file then you must give the NP service account the appropriate permissions.

For more information on specific details about this, see the following articles:

https://support.qlik.com/articles/000033911

https://support.qlik.com/articles/000028729