User is unable to receive a report in email body

[punitpopli]

Hi 

I have developed a NPrinting report which is cycled on the basis of Owner name and have created filters for Owner names

the requirement is a Owner should get a report of his own. Hence, have tagged a user with his own filter under user section.

When I trigger a report I am able to get report for different Owners but when am trying to run a report with Owner as a user he/she is getting email without report in email body

May I know if their is anything wrong am doing here?

All the Users has user and other roles assigned 

Any help on this will be much appreciated.

thanks in advance.

[Ruggero_Piccoli]

Hi,

The question is confused.

If you want to add a Qlik NPrinting report as email body you must develop it as an HTML template. It is the only type of report that can be embedded as email body. All other types can only be sent as attachments. Refer to https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DistributionSchedulesAutomation/Dist...

The world "cycle" has a specific meaning in Qlik NPrinting explained at https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/ReportsDevelopment/Cycling-your-repo.... So are you using cycles and creating a different file for each value of the cycle? If you create a cycle in an HTML template it will be attached zipped as explained in https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DistributionSchedulesAutomation/Repo...

Instead if you want to send filtered report to recipients you have to create users, filters and associate them. You can create users and filters manually, import via Excel or use APIs. The Getting Started page of the help site https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/Introduction/Get-started.htm explains in detail how to implement it.

So please read the documentation and clarify your question, thanks.

Best Regards,

Ruggero

[Lech_Miszkiewicz · Accepted solution]

One thing to remember is to make sure that if you have assigned "User" role to users that that role is "Enabled" under "Roles"!!!

THAT IS MOST COMMON ROOKIE MISTAKE 😂

Obvious thing to do would be to look at the execution log as well as that would provide you with information required to troubleshoot this issue too, what does your log say?

[Frank_S]

@punitpopli you can verify the 'role' being the issue by checking the NP scheduler log. It will say something like user xxxxxxxxxxxxxx0xxxxxxxxxxxx0xxxxx has no rights to view the report. If so, follow @Lech_Miszkiewicz suggestion. If you've enable the 'user' role and ensured the expecting user is added to that role already, then follow the recommendations made by @Ruggero_Piccoli 

kind regards...