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Add data files preview is not using the whole model to preview data in Microsoft Edge or Chrome Browsers

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Rakesh_HB
Support
Support

Add data files preview is not using the whole model to preview data in Microsoft Edge or Chrome Browsers

Last Update:

Mar 25, 2024 6:21:50 AM

Updated By:

Albert_Candelario

Created date:

Feb 29, 2024 7:24:13 AM

When attempting to add data files, the preview does not utilize the entire modal to display data in Microsoft Edge or Chrome browsers (latest releases) on both Qlik Sense Enterprise on Windows and Qlik Cloud.

When selecting a source data file, the preview of the data is limited to showing only one row, and the whole modal space is not being utilized.

Qlik Sense Enterprise preview:

data preview only shows one row.png

Qlik Cloud preview:

data preview only shows one row qlik cloud.png

Environment

Affected versions are Qlik Sense Enterprise on Windows:

  • May 2023
  • August 2023
  • November 2023
  • February 2024

Resolution

This behavior is caused by defect QB-25217.

Fix Version:

Fixed in Qlik Cloud Services as of the 28th of February 2024.

Fixed for Qlik Sense Enterprise on Windows on the following versions:

  • May 2023 Patch 15
  • August 2023 Patch 13
  • November 2023 Patch 7
  • February 2024 Patch 2

Workaround

Use non-Chromium-based browsers such as Firefox or Safari.

 

Internal Investigation ID(s)

QB-25217

 

Information provided on this defect is given as is at the time of documenting. For up-to-date information, please review the most recent Release Notes, or contact support with the QB-25217 for reference.

 

Related Content

No scroll bar in the data files preview in Microsoft Edge or Chrome Browsers 
Table is not rendered properly in Chrome/Edge while selecting data from the Data Source 

 

Labels (2)
Comments
MeehyeOh
Partner - Creator
Partner - Creator

Hi @Rakesh_HB 

I've applied Patch2 to fix this, but I'm still facing the same issue.

The issue hasn't been resolved.

 

Qlik Sense version : Qlik Sense Feb.2024 Patch2

Chrome version :  123.0.6312.106

 

Reply, thanks.

henkdevries
Contributor
Contributor

Hello @Rakesh_HB,

 

This issue also seems to be present in February 2023. Can this fix be implemented in the next patch for February 2023?

 

Kind regards,

Rakesh_HB
Support
Support

Hello @MeehyeOh ,

If the issue is not resolved, can you please contact support with the QB-25217 as a reference with screenshots and necessary information so that we can review it again?

Thanks!

Rakesh_HB
Support
Support

Hello @henkdevries ,

Can you please try with the latest Patch available for February 2023?

If not, I would recommend upgrading to the fixed version.

Thanks!

henkdevries
Contributor
Contributor

Hello @Rakesh_HB,

I installed February 2023 Patch 13, but unfortunately the issue still persists.

Will there be any more patches for that version? Otherwise your recommendation is the way to go I think.

Thank you

Rakesh_HB
Support
Support

Hello @henkdevries ,

Yes, If the issue persists, please upgrade to the fixed version or above.

Thank you!

MeehyeOh
Partner - Creator
Partner - Creator

Hi @Rakesh_HB 

I updated Chrome to 123.0.6312.123 version then solved the issue.

Thanks!

Version history
Last update:
‎2024-03-25 06:21 AM
Updated by: