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Senor_Dai
Partner - Creator II
Partner - Creator II

User Directory in Postresql - Change UserName

Hi,

 

We are using a db in postgresql to manage our users (email address is uiand all is working as expected.  We have been asked to amend a users email address.  Ive updated the db table and refreshed/synced the directory connection.  When checking the user in the QMC its still shows the old email address.

Any advice on how to sort this?  If I try to edit the users the email address is greyed out.  Should I delete the user?

 

Many thanks,

 

Dai

 

Labels (1)
6 Replies
Chetan_MN
Support
Support

Hi @Senor_Dai Did you try to restart the Postgres DB services after making the changes?

Senor_Dai
Partner - Creator II
Partner - Creator II
Author

Hi @Chetan_MN - thanks for the reply.  As in the 'Qliksense Repository Database' Service?

Chetan_MN
Support
Support

Hello @Senor_Dai Yes

Senor_Dai
Partner - Creator II
Partner - Creator II
Author

ok - will try this out office hours and come back .  Many thanks

 

Dai

steeefan
Luminary
Luminary

This setting might also be relevant in this case:

steeefan_0-1706184413701.png

 

Senor_Dai
Partner - Creator II
Partner - Creator II
Author

Hi @steeefan - this setting was already cleared.  Tried selecting at , re-syncing but no luck.  Also, @Chetan_MN - have restarted all services but no luck...

 

Any other suggestions?

 

Much appreciated.

Dai