Private Sheets disappeared in Qlik Sense

[mayuranp]

One of the users created few sheets in a qlik sense app today morning. All those sheets were under "My Sheets". When she logged in later, none of the sheets she created are there.

We are on QLik Sense Feb 2021 version.

Any help to recover the pages would be a great help.

[Frank_S]

Hi @mayuranp 
It's possible that the QS app was exported then re-imported and thus those sheets may have been lost.

Please see the following for explanation and a possible solution

https://community.qlik.com/t5/Knowledge-Base/How-to-backup-migrate-move-re-import-community-and-pers...

Kind regards...

[mayuranp]

No the app was not exported and imported. Qlik Support says it could be antivirus program blocked saving the changes. However it is only a guess and no guarantee that it won't happen again.