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Felipeaviolin
Contributor II
Contributor II

After updating my Qlik Sense to the February 2024 Patch 01 version, my hub does not fill the entire screen of my Qlik

I use Windows 11, 64-bit 23H2, with 16 GB of RAM. I was using Qlik Sense Desktop November 2033 Patch 2 and everything was working fine. Today, I upgraded my version of Qlik Sense Desktop to the February 2024 Patch, and Qlik opens normally without any error codes or alert messages.

However, when I maximize Qlik to my full HD resolution, the Qlik window fills the screen, but the hub where the applications are located doesn't fill the screen. It appears as a square aligned to the left. I will attach a screenshot for reference.

Have you seen this issue before?


Note: I have hidden the names of the applications and the company logo in the screenshot.

Labels (2)
1 Solution

Accepted Solutions
Rohan
Specialist
Specialist

Hi Felipe,

I just now noticed it. Have you tried using the hub via a browser instead ? You launch your Qlik Sense Desktop & in the browser use : http://localhost/hub

Also have a look at the following article :

https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Desktop-hub-app-view-not-in-full-...

 

Regards,

Rohan.

View solution in original post

4 Replies
Rohan
Specialist
Specialist

Hi Felipe,

It seems the default view for your Hub has changed to list, Try to change it to Grid view & you should be able to see the dashboards as they were.

 

Regards,

Rohan.

Felipeaviolin
Contributor II
Contributor II
Author

@Rohan , thank you for responding to my inquiry.

Your suggestion is correct, indeed my applications are set to be displayed as a list. However, the issue I asked about is different. Please note in the screenshot that what I need to understand how to fix is why the square where the applications are located is not filling the entire screen. As you can see in the screenshot, the Qlik application correctly fills the screen, but the square where the applications are displayed is strange, as it does not occupy the entire screen, leaving a gray border on the right side that takes up a significant portion of the screen space.

Rohan
Specialist
Specialist

Hi Felipe,

I just now noticed it. Have you tried using the hub via a browser instead ? You launch your Qlik Sense Desktop & in the browser use : http://localhost/hub

Also have a look at the following article :

https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Desktop-hub-app-view-not-in-full-...

 

Regards,

Rohan.

Felipeaviolin
Contributor II
Contributor II
Author

@Rohan I actually tested it by opening the address http://localhost/hub in a web browser, and Qlik was displayed correctly.

I believe the layout issue is only happening when it's displayed within the Qlik Sense Desktop browser application.