Access Denied when reloading app if not the current app owner

[trigotrt]

Hi, Guys!

I have a Button with "reload" action in a dashboard , but it only works if the user is the owner of the app.

It is NOT in a cloud enviroment.

Users have professional licenses.

Can you help me?

[Chanty4u]

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@trigotrt wrote:

Hi, Guys!

I have a Button with "reload" action in a dashboard , but it only works if the user is the owner of the app.

It is NOT in a cloud enviroment.

Users have professional licenses.

Can you help me?

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Did you check the users have privileges to perform reload button ?

Try to give access to your teammates instead of users and test once 

[trigotrt]

Hi, Chanty! Thanks for your attention.

Where do I give theses privileges to perform reload button?

I am testing with a teammate, he can navigate on the dashboard.

[Gabbar]

In QMC find the app stream and then Find the security rules of that stream, Check whether User Can Update or not from there. and if the user doesnt have update permissions add it.

Something like this, Select update and apply. If you want to give that to a particular user and not all users. Create Security Rule According to that.

[trigotrt]

Hi, Gabbar!

The update option was cheked. It wasn´t this 😞

Thanks for the try.

[BawejaMedia]

It sounds like you're encountering an issue with permissions when reloading the app in your dashboard. Here are a few steps you can take to troubleshoot and potentially resolve the issue:

1. Check App Ownership: Ensure that the user trying to reload the app is indeed the owner of the app. If not, you may need to grant appropriate permissions to the user or have the owner perform the reload action.

2. Review User Permissions: Verify that the user attempting to reload the app has the necessary permissions to perform such actions. Check the user's role or permissions settings to ensure they have the required access.

3. Inspect Error Messages: If there are any error messages or logs when the reload action fails, investigate them to determine the root cause of the access denied issue. The error message may provide valuable insights into what specific permissions are missing or what's causing the issue. Also, check out Baweja Media

[trigotrt]

Hi, Baweja!

The user is not the app owner.

He can acess the app and the security rule allows him to procede an update.

The message erro is "Access Denied".

Do you know how to write a security rule to allow him to uses the reload button?

[trigotrt · Accepted solution]

I was using stream´s permissions, but it needs App.object_ permission.

Solved!