Cannot subscribe to Qlik Cloud Services emails

[mshann01]

Whenever I attempt to subscribe to status.qlikcloud.com for outage and status updates, I get an email with a link to click but there is NEVER a link and so I can never subscribe.  The link is getting stripped out somewhere and it's very annoying.  The 2 hour outage last week made it difficult to stay on top of updates for myself, team, and customers.

Confirm your subscription Thanks for subscribing to Qlik Cloud Status status updates. You're almost done - we just need to confirm your subscription. In order to activate your subscription, please click the following link:

[Albert_Candelario · Accepted solution]

Hello @mshann01,

Thanks for bringing your issue into our attention.

Please contact our team through our Chat, by clicking Chat Now on any Support Page across Qlik Community, for further checking this.

Cheers,

Albert

[mshann01]

I see no "Chat" or "Chat Now" feature.  All I get is a "Contact Support" section with a "Click Here" which opens up the dopey bot.  The bot said they can't help me...

I apologize for the confusion. Based on the documentation, there is no specific information about subscribing to cloud outages. The available information in the documentation is related to managing report subscriptions and managing your Qlik Cloud subscription. If you have any other questions or need assistance with any of those topics, please let me know and I'll be happy to help.

[Albert_Candelario]

Thanks for coming back, you should be able to chat with an agent if not solution is given to you previously.

Best,

Albert