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Charvick
Contributor III
Contributor III

Users are Inactive after keycloak integration

Hi,

I have integrated Keycloak with Qliksense based on Qlik Sense for Windows: How to configure OIDC with Keycloak. I have users from two different user directory (let's say directory1, directory2). I have keycloak in a way that the realm in the keycloak is mapped to directory1 (Domain).

This is working for the directory1 because the username and user ID in Qliksense is the same and hence there was no need to map anything.

But this is not working for directory2, the username is different from user ID.

For example:

Username Directory  UserID
TomH directory1 TomH
ChrisE directory1 ChrisE
TomH directory2 1245
ChrisE directory2 2745

 

When I login as a user with the directory2 it is creating the user as below

Username Directory  UserID
TomH directory2 TomH

 

Since this user is not present in directory2 with that user ID, I am getting an error saying the account is inactive.

Could anyone help me with this issue? or suggest an solution that could work

@Damien_Villaret it would be really great if you could take a look at this issue.

 

Thanks in advance

 

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