Email Not Creating in QMC from Okta Integration

[mgranillo]

We have email mapped via our Okta integration but it is not displaying in the QMC. What are potential causes of this? What are recommended checks?

[Rohit-Prakash]

@mgranillo Please check the article for  SAML configuration with Okta: https://help.qlik.com/en-US/sense-admin/February2024/Subsystems/DeployAdministerQSE/Content/Sense_De...

[mgranillo]

Thank you for the reply. this is actually for Qlik SaaS product. We have reviewed the the tutorial but not getting email: https://community.qlik.com/t5/Official-Support-Articles/How-to-configure-Qlik-Cloud-with-Okta/ta-p/1...

[mgranillo · Accepted solution]

we were able to solve this by turning on the setting "email verified override" under advanced options of the IdP config