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Diane
Partner - Contributor III
Partner - Contributor III

Services Stop and start after reboot

Hello,
I have a question about stop and start Qlik Sense , Qlikview et NPrinting services.
There are recommendations for the order of stopping and restarting the services if it is done manually.
But if we do a reboot of the server, do the services restart naturally in the right order? Or do we have to schedule a stop and start to make sure it restarts in the right order.

This question is for Qlikview, Qlik Sense and NPrinting
thanks in advance

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1 Solution

Accepted Solutions
Frank_S
Support
Support

Hi Diane,

Check this article for restart order of Qlik Sense

https://community.qlik.com/t5/Official-Support-Articles/How-to-restart-the-Qlik-Sense-Enterprise-on-...

 

For QlikView it's less formal. Here is what you can do though as this is the order I personally use (I place these in a batch file and execute the batch file):

Stopping QlikView

net stop "QlikView Server"
net stop "QlikView Directory Service Connector"
net stop "Qlikview Distribution Service"
net stop "Qlikview Management Service"
net stop "QlikView WebServer"

 

Starting QlikView

net start "QlikView Server"
net start "QlikView Directory Service Connector"
net start "Qlikview Distribution Service"
net start "Qlikview Management Service"
net start "QlikView WebServer"

 

Stop NPrinting (I recommend this order as this stops front end services then the back end services - messaging and repo.

net stop "QlikNPrintingEngine"
net stop "QlikNPrintingScheduler"
net stop "QlikNPrintingWebEngine"
net stop "QlikNPrintingMessagingService"
net stop "QlikNPrintingRepoService"

 

Start in reverse order (backend first - repo and messaging)

net start "QlikNPrintingRepoService"
net start "QlikNPrintingMessagingService"
net start "QlikNPrintingWebEngine"
net start "QlikNPrintingScheduler"
net start "QlikNPrintingEngine"

 

Kind regards...

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!

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2 Replies
Frank_S
Support
Support

Hi Diane,

Check this article for restart order of Qlik Sense

https://community.qlik.com/t5/Official-Support-Articles/How-to-restart-the-Qlik-Sense-Enterprise-on-...

 

For QlikView it's less formal. Here is what you can do though as this is the order I personally use (I place these in a batch file and execute the batch file):

Stopping QlikView

net stop "QlikView Server"
net stop "QlikView Directory Service Connector"
net stop "Qlikview Distribution Service"
net stop "Qlikview Management Service"
net stop "QlikView WebServer"

 

Starting QlikView

net start "QlikView Server"
net start "QlikView Directory Service Connector"
net start "Qlikview Distribution Service"
net start "Qlikview Management Service"
net start "QlikView WebServer"

 

Stop NPrinting (I recommend this order as this stops front end services then the back end services - messaging and repo.

net stop "QlikNPrintingEngine"
net stop "QlikNPrintingScheduler"
net stop "QlikNPrintingWebEngine"
net stop "QlikNPrintingMessagingService"
net stop "QlikNPrintingRepoService"

 

Start in reverse order (backend first - repo and messaging)

net start "QlikNPrintingRepoService"
net start "QlikNPrintingMessagingService"
net start "QlikNPrintingWebEngine"
net start "QlikNPrintingScheduler"
net start "QlikNPrintingEngine"

 

Kind regards...

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
Maria_Halley
Support
Support

@Diane

 

I just wanted to add, in later versions you also have the Dispatcher Service (license server) in QlikView. The QlikView Server has a dependency to the the dispatcher service. If you start the QlikView Server service the dispatcher will also start, if you stop the dispatcher service, the QlikView Server stops.

So I would start with the Dispatcher service for QlikView.