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QMC monitoring apps do not open

When I try to open the QMC license monitor app or the operations monitor app, I get the application screen with the Qlik bubbles where the app appears to be opening up, but the app never actually opens up.  I tried deleting and reloading the apps (per another post), and then tried updating the apps.  This all seemed to work fine, but the I just continue to get the Qlik bubbles.  I left it attempt to open for over 10 minutes with no success.

We are fairly new users with limited activity, so I doubt that could be an issue.  We recently upgraded to Qlik Sense 3.1.2, and I believe the issue started after the upgrade.

1 Solution

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Author

Thank you for the reply.

I received some assistance yesterday from our local service provider.  I was attempting to open these apps from the qlik root admin sign-in.  Since this sign-in did not have an allocated license, it was unable to open the apps.  After giving my userid root admin privileges, and then signing in under my userid, I was able to open the apps normally.

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3 Replies
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Author

This continues to be an ongoing issue.  Does anyone have any suggestions?

Anonymous
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Author

What about other applications besides Monitor applications ?. Some time if the DNS/Host name is not in whitelist you would get this issue.

Not applicable
Author

Thank you for the reply.

I received some assistance yesterday from our local service provider.  I was attempting to open these apps from the qlik root admin sign-in.  Since this sign-in did not have an allocated license, it was unable to open the apps.  After giving my userid root admin privileges, and then signing in under my userid, I was able to open the apps normally.