How to configure Qlik after installing Qlik via QPI tool

[heij1421]

Hi,

On a new server I used the Qlik PostgreSQL Installer (QPI) tool to install a new PostgreSQL 14.8 database. Then I installed Qlik Sense Enterprise February 2024 release. All went well and all services are started

Then when I want to access the QMC or HUB via the browser, it returns a default error that the page cannot be reached. Which steps do I have to take now?

When I use the QlikSenseUtil.exe in the C:\Program Files\Qlik\Sense\Repository\Util\QlikSenseUtil folder and check the connection, it only displays that port 4432 can be reached. What about 80 and 443? Probably I'm missing some steps after installing Qlik Sense enterprise.

[David_Friend]

@heij1421 you might want to post over in the QlikSense Community for greater visibility, also have you tried doing a bootstrap?

https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Hub-and-Management-Console-down-B...

[heij1421 · Accepted solution]

I fixed it myself.

In the C:\ProgramData\Qlik\Sense folder, there was no host.cfg file. No idea why this wasn't created by the installation of Qlik Sense itself.

1. write down the full FQDN name of the server

2. Go to Base64 Encode and Decode - Online, and paste this FQDN name and press the Encode button

3. Copy the encoded result to a new file named host.cfg and save this in the C:\ProgramData\Qlik\Sense folder

4. Open a command prompt

5. Stop all Qlik services

6. go to folder "C:\Program Files\Qlik\Sense\Repository"

7. Type "Repository.exe -bootstrap -standalone -restorehostname". See also 'restore a qlik website'. Start the Qlik Sense service dispatched service. If all OK, the system should end with 'Bootstrap mode has terminated. Press ENTER to exit..'. 

8. Start all other Qlik services

This should fix it. If not, probably you first have to delete the certificates and go back to step 7 to recreate them.

Good luck