Problem ending emails using Publisher

[PhilippeMotillon]

We are using Publisher to distribute PDF reports using emails. We were on QV10 and it was working just fine. We now moved to QV11.2 and we get that Error :

(2015-11-16 10:18:40) Error: Exception=System.Net.Mail.SmtpException: Service not available, closing transmission channel. The server response was: 4.4.1 Connection timed out

(2015-11-16 10:18:40) Error:    at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)

(2015-11-16 10:18:40) Error:    at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)

(2015-11-16 10:18:40) Error:    at System.Net.Mail.SmtpClient.Send(MailMessage message)

(2015-11-16 10:18:40) Error:    at QDSMain.SMTPServerResource.SendMail2(ILogBucket logBucket, SmtpClient smtpClient, MailMessage mailMessage, Boolean validateMailAddress)

(2015-11-16 10:18:40) Error: Failed to EnqueueWithShapeText

(2015-11-16 10:18:40) Error: Distribution to resources failed with errors. Warnings: 0, Errors: 2

Any Ideas ?

Thanks

Philippe

[#2 · Accepted solution]

Have you gone to System/Setup - Mail Server and reviewed your settings? In here you can easily test your settings by sending a test e-mail.