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Qlikview Server off duty?

Hello there,

I did one installation and server (Qlikview Server 10 SR4) set up couple of months back.

It was working fine until last week we shifted our physical server from one palce to another so the IP address of the Qlikview Server has changed.

After this now my Qlikview server (QVS Servies) status changed to "Off-Duty" and we cann't access the Qlikview documents from last four days.

Please,any ideas, what should I changed or checked to reslove this? we don't have Qlikview Publisher license.

Thanks in advance.

Regards,

Sandip Patel.

11 Replies
Anonymous
Not applicable
Author

We have exactly the same behavior:

  1. Only one QlikView server is installed
  2. Manually restart of service solve the problem
  3. After reboot the QVS is “Off duty”

QVS version: 11.20.12664

Are there any solutions yet?

Frank

P.S.

Our workaround is a script that restarts the QVS service after a while. This script is started with every reboot.

dafnis14
Specialist
Specialist

Hi Frank,

We had the issue resolved after upgrading to SR10.

We had to clear the license and re define all the CALs manually, since restoring from backup have failed.

So make sure you backup the relevant files, just in case you have the same issue.