QlikView 11: Error when trying to open previously saved file.

[#1]

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I've attached a Video for example...... thank you!

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Hello,

I have installed QlikView 9 Personal Edition and works fine... but now I upgraded to 11.

Now, every file that I try to open failed with a message: "Yor installation of QlikView has exceeded the maximum number of document recoveries allowed for a Personal Edition license....."

This error occurs even when I open QlikView, create a new file, then save it. Then close. When I try to open again, same error occurs.

So... I can't create new files now

What can I do? Please help me... I can't do anything.

Thank you!

BR Felipe

Here's the document info:

=======================   Object Cache Info   ========================

Object Cache Limit (MB)            812.35

=========================   QlikView Info   ==========================

Client Build Number                11.00.11154.0409

Server Build Number               

QlikTech Product                   QlikView 64-bit Edition (x64)

License Key                        [Personal Edition]

PE Recoveries Remaining            0

CPU Target                         x64

===========================   INI Values   ===========================

BookmarkDocument                   1

CanDynamicUpdate                   1

EditScriptInitialDatabase          OleDb

HatchedBrushes                     0

InstalledLIBID110                  {15B258E8-415E-11D1-934D-0040333C91CC}

InterfaceLanguage                  English

LastViewedStartPageFeatureId       1004

LastViewedUpdate                   384B8F6E-487F4CAB-AC50CA74-1318D3FA-94297A25

MarginTop                          20

NextWebUpdateDate                  40993

ShowUserDsn                        1

Utf8FileDlgPathOpenDoc             D:\Mis Documentos\QlikView\

Utf8FileDlgPathSaveDoc             D:\Desktop

=======================   Local System Info   ========================

Operating System                   Windows 7 Professional Service Pack 1 (64 bit edition)

Operating System Version           6.1.7601

Wow64 mode                         Not using Wow64

IE Version                         9.0.8112.16421

MDAC Version                       6.1.7601.17514

MDAC Full Install Version          6.1.7601.17514

ComCtl32 version                   6.16.7601

Current Theme                      C:\Windows\resources\themes\Aero\Aero.msstyles

Graphics 1                         1600*900 pixels. 1 Monitors.

Graphics 2                         32 Bit Color Depth. 96 XDpi. 96 YDpi.

Local Time                         2012-03-27 09:48

GMT Time                           2012-03-27 12:48

Country                            56 Chile Chile

Language                           340a Español (Chile) Spanish

Physical RAM(MB)                   8123

VMCommitted(MB)                    50

VMAllocated(MB)                    299

VMFree(MB)                         4787

VMLargestFreeBlock(MB)             4787

Number of CPUs                     8

CPU 0                              Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz 1595MHz

CPU 1                              Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz 1595MHz

CPU 2                              Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz 1595MHz

CPU 3                              Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz 1595MHz

CPU 4                              Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz 1595MHz

CPU 5                              Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz 1595MHz

CPU 6                              Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz 1595MHz

CPU 7                              Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz 1595MHz

Message was edited by: Felipe Bustamante

[#2 · Accepted solution]

Bueno.. después de buscar y buscar encontré la solución.

Existe una carpeta de sistema en la siguiente ruta:

C:\Users\my user\AppData\Local

Dentro de ésta existen dos carpetas QlikTech y Qlikview. Si se eliminan estas dos se puede volver a instalar y funciona sin problemas.

Gracias a todos por las respuestas de todos modos.

Saludos,

Felipe.