Loss of server connectivity from QlikView Desktop Client (11.00.11282.0 SR1)

[klaus_feldam]

I am losing connectivity from QlikView Desktop Client (11.00.11282.0 SR1) to my server while making QVW design changes.

No warning, just 'Server communication lost, closing document' a dialog box within 10-20 seconds of opening ANY QVWs from the server.

Client:

Windows 8 64-bit

QlikView Desktop 11.00.11282.0 SR1 (64-bit)

Server:

Windows Server 2008 SR2

	Product Information
		Product name	QMS Backend Core x64
		Client Build Number	11.20.12235.0
		Target Platform	x64
		Publisher License Key	xyz
		Service authentication	AD groups
	Machine Information
		Operating System Version	Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)
		.NET Version	4.0.30319.18444
		Physical Memory	28671Mb
		Available Memory	10062Mb
	CPU Information
		CPU 0	Intel(R) Xeon(R) CPU E5530 @ 2.40GHz
		CPU 1	Intel(R) Xeon(R) CPU E5530 @ 2.40GHz
		CPU 2	Intel(R) Xeon(R) CPU E5530 @ 2.40GHz

[Bill_Britt]

Hi,

Might be cause by a mismatch in versions. The server is on 11.20 SR5. Also, design changes are not normally done through the server.

Bill

[klaus_feldam]

Thanks.

I will update the desktop client version.

Actually, the desktop client is on a separate machine from the server, which I know is best practice.

[klaus_feldam]

Updated client to 11.20 SR5. Still the same issue - shuts down connectivity to the server after a few seconds.

[klaus_feldam · Accepted solution]

Issue resolved.

Same user logged in on two machines.