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Luisanabria
Creator
Creator

LOGIN EMAIL

Hi all,

Hope you can help me, this is a urgent message, my main hosting that provide my mail service was hack and all my information with this domain is vulnerable here in Qlik Sense, thats why l would like to know how can l change my mail to another provitional meanwhile this is fixed

 

Hope you can help me, sorry for the delay, how can l assist you with solving this problem urgently

Regards,

Labels (4)
1 Reply
Lidiane
Employee
Employee

The recommendation is to create a new user with new e-mail, apply the right license, roles and permissions, and then disable the old user.

If you are using SAML Authentication, maybe this case can help you: https://community.qlik.com/t5/Deployment-Management/How-to-change-user-names/td-p/138031 

If none of the options meet your needs, I suggest opening an issue in Qlik Support.

https://community.qlik.com/t5/Official-Support-Articles/How-to-contact-Qlik-Support/ta-p/1837529/red...