Data loading fails for License Monitor app after the upgrade to version Feb 2024

[VamsiBhagavathula1]

hello All,

Hello All,

Does anyone facing the dataloading issues with license monitor app in qlik sense? 

License app error:

I/O error

The error occurred here:

LogContent: NoConcatenate Load * FROM lib://ServerLogFolder/governanceLicenseLog_7.19.0_file.qvd (qvd) WHERE LogTimeStamp >= '2023-04-23'

Thanks

Vamsi

[steeefan]

Have you uploaded a new version of the License Monitor app after the upgrade?

Not sure if that's the solution though. I even don't remember if that's one of the applications that's already available right after installign QS.

Can you post more of the log file around that error?

[VamsiBhagavathula1]

Hi @steeefan , I am attaching the qvf file that i am using atm.

Error:

Started loading data

Reloading License Monitor 7.19.0 from MUCUMWS00191 running QIX Engine version 12.1958.1 Did not find lib://ServerLogFolder/License_Monitor_Reload_Stats_7.19.0.txt - will create a new file. monitor_app_reload_stats << 1681c571-74fb-4b1f-b629-15e293bb75fa Lines fetched: 0 monitor_app_reload_stats << AUTOGENERATE(1) Lines fetched: 1 Last Reload Compare time = 43487. CutoffDate = 2023-04-23. Incremental reload (not first reload) LogContent << governanceLicenseLog_7.19.0_file

The following error occurred:

I/O error

The error occurred here:

LogContent: NoConcatenate Load * FROM lib://ServerLogFolder/governanceLicenseLog_7.19.0_file.qvd (qvd) WHERE LogTimeStamp >= '2023-04-23'

Data has not been loaded. Please correct the error and try loading again.

can you please take a look ?

[steeefan]

Is there a data connection by the name "ServerLogFolder"? Where is it pointing to? Does the user running the Qlik Sense server processes have access to that specific file path?

[VamsiBhagavathula1]

yes there is a connection and the user is also able to browser to the location of qvd file.

it appears to me that its the problem with qvd itself.