Issue in Qlik Sense connectivity to Office 365 SharePoint

[balajibc64]

Hi, I'm trying to connect SharePoint via Qlik Sense. Below steps i followed, 

1. Creating a new data connection. 

2. Choosing  the data source "Office 365 Sharepoint"

3. Then given the base URL of Office 365 Sharepoint in the baseURL.

4. Then choose the "None" from Prompt/Consent level. 

5. Click on Authenticate button. Then it will take to next tab and code generated. Then copied code and paste in the respective tab. Then clicked on the Authenticate tab. 

6. After that taking some time and faced the error. Below is the error message,

"error verifying: A connection attempt failed because the connected party did not properly respond after a period of time or established connection failed because connected host has failed to respond "Some IP (1.1.1.1:443)"

kindly suggest

[Daniele_Purrone]

Hi!
It works fine for me using our company's URL.

Are you entering it in the format: https://yourcompanyshandle.sharepoint.com/  ?

[balajibc64]

Hi @Daniele_Purrone yes. My URL: https://companyname.sharepoint.com/SitePages/Home.aspx , But I mentioned the base url is 

https://companyname.sharepoint.com/

Please suggest. Also Could you please suggest what is the error related too. 

[Daniele_Purrone]

Hi @balajibc64 ,

I would say it's a network issue.
Is the error really showing "Some IP (1.1.1.1:443)" or did you edit that for security reasons?
If it's really that, then it might be a DNS issue.

[balajibc64]

Hi @Daniele_Purrone I changed for security reason. But this IP getting keep on changing. Only port 443 remains same. 

[Daniele_Purrone]

Then I would say it's a network issue, but it's difficult to say without knowing the hostname. Please start a chat with support mentioning this discussion so we can look!

[balajibc64]

Hi @Daniele_Purrone Sure will check one time with network team. Also which hostname is required. ?

[Daniele_Purrone]

We would need the base URL, thanks!

[balajibc64]

@Daniele_Purrone I will ping you in support chat. 

[balajibc64]

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