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Anonymous
Not applicable

Session Lost

I am using Qlikview 10. I have a document that I can open through web access by using my logon id and some other users logon id. It just takes a few seconds to open it and there is no security defined in this document. But there is one user logon id that when he is trying to open this document, it takes a while and then the "session lost" error message prompt out.

Any idea on how to fix this problem?

18 Replies
marcohadiyanto
Partner - Specialist
Partner - Specialist

hi,

did you use same id for login?

regards,

Anonymous
Not applicable
Author

After I remove the .shared file, the user can open the document now.

Not applicable
Author

Has anyone found a solution to this, or has Qlikview? This is causing me a major headache!

We have an app thats dependent on users creating bookmarks, and storing them. If I delete the shared file, they lose all their bookmarks, if I create a new user, they lose all their bookmarks, so its not very viable to delete the .shared file

There must be a solution, it seems like a very fundmental issue, that should have been addressed?

SunilChauhan
Champion
Champion

add yor site to trusted site

using internet option

Sunil Chauhan
Not applicable
Author

Hi - we tried this and it didn't work for us. Did it work for you?

Any other ideas?

danielrozental
Master II
Master II

You could try deleting collaboration objects for that user until you find the one that's giving him problems.

Not applicable
Author

Hello Trendstream,

                            Just let us know the application size, RAM of your server and no of users are trying to access.

Regards,

Ravi.

Not applicable
Author

Hi

Server is 16gb, app is 750mb and up to 10 concurrent

Thanks

Not applicable
Author

We did this and it works - the issue is they are key to the app and how people use it